Privacy Policy

1. Information we collect

1.1. We may collect personal information from you, including but not necessarily limited to:
(a)  your name;
(b)  the name of your business;
(c)  your identification e.g. passport or driver’s license;
(d)  your contact details including address and phone number;
(e)  your date of birth;
(f)   your location;
(g)  your computer or network;
(h)  your interactions with us; and
(i)  your billing or purchase information.

1.2. We keep your information safe by storing it on our local system and only allowing staff to access it.

1.3. If you are providing us with personal information about someone else, it may be necessary to make sure that person is aware that our acting for you may involve collecting, using, and disclosing their personal information. Please ensure you comply with your privacy obligations relating to the personal information of others that you provide to us. We can discuss this with you if the matter arises.

1.4. You do not have to provide us with, or allow us to collect, your personal information, but if we are unable to collect all or any of your personal information that we request from time to time, then we may be unable to provide our products and services to you.

1.5. Please be aware that the internet is not a secure environment. If you send us any information over the internet, you send it at your own risk.

2. How we Collect Personal Information

2.1. We collect personal information in the following ways:

(a) directly from you or from third parties acting on your authority or who you authorise us to make contact with about you, including APLYiD;

(b) when you contact us seeking information about us, our products or services or anything on our website;

(c) in the course of conducting customer due diligence;

(d) in the course of providing our products and services to you;

(e) when you apply to work at Bay Law Office;

(f) publicly available information searched as part of carrying out customer due diligence or as part of the provision of our products or services to you;

(g) through your use of our website and systems and the services and functionality offered through them;

(h) the agents and service providers that we may engage to assist us with fulfilling any of the purposes recorded in this policy; and

(i) third parties connected with the substance of the matter(s)/purpose(s) for which you have engaged us.

3. How we use Google Analytics and Google Tag

3.1. We use Google Analytics and Google Tag to understand and optimise user experience and to improve our advertising. This tracking software collects and analyses certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, and other similar information. We and Google may also use cookies to anonymously track and target advertising based on your browsing behaviour. You can see how Google uses data when you access our website here.

3.2. We may use non personalised statistics about the use of our website to monitor site traffic, to analyse trends, to gather demographic information about our user base as a whole, to improve our website and to improve website user experience. These anonymised and/or amalgamated statistics do not comprise personal information.

4. How we use personal information

4.1. We use your personal information for the following purposes:

(a) to verify your identity, perform customer due diligence and for other administrative purposes;

(b) to reply to your queries;

(c) to carry out your instructions, deliver our products and services to you and otherwise fulfil our professional duties;

(d) to improve, develop, market and provide information about us and our products and services (subject to any confidentiality requirements), including:

1. working with you to develop ways in which we can improve our products and services and the way we deliver them, for you specifically and generally;
2. and addressing any particular matters you raise with us in connection with our products and services;

(e) for recruitment purposes, including assessing a candidate’s suitability for a position with us;

(f) to enforce our agreements, terms of use and policies with you (including to supply, and invoice for, products and services ordered by you, and to collect payment);

(g) to protect our rights, property or safety or those of third parties, including our employees, contractors, other clients, and users of our website, systems or our products or services;

(h) any specific purpose which we notify you of at the time personal information is collected; and

(i) to comply with any legal requirement, including any applicable law, court order, other judicial process, or the requirements of a regulator, and as otherwise required or permitted by law.